smartplug®




The pinnacle in charging technology.

THE NEXT GENERATION SMART CHARGER

  • Stylish

    With a sleek, clean and robust design, the smartplug® looks great in any situation. Whether at home, the office or a public location.

  • State-of-the-art

    OCPP 2.0.1, ISO15118 & RS485 protocols allowing for energy management systems and bidirectional communication. With domestic and commercial dynamic load balancing functions.

  • Smart

    With an adjustable output current from 1,4-22kW the smartplug® can handle just about any charging capacity you may need. Choose between one or three phase connection and from 6 up to 32 amps.

FOR RESIDENTIAL & COMMERCIAL USE

OCPP 2.0.1

RS485 Protocol

CAN Protocol

Wi-Fi, Ethernet, 4G Connectivity

ISO15118 Protocol

Certified MID meter

THE PINNACLE OF EV TECH

smartplug®

The smartplug® is the next generation state-of-the-art smart charger from AXAL Power. It has been designed to be the pinnacle of charging technology and for those who want to embrace the energy transition. It is able to communicate with energy management systems and can initiate charging sessions seamlessly, thanks to its advanced vehicle authentication capabilities derived from ISO/EC15118 protocols. Through innovative OCP 2.0.1 protocol, you can manage your charging sessions dynamically, optimising power flow and ensuring efficient use of electricity. Furthermore, with future integration of bidirectional charging, you can even give back to the grid, transforming your EV into a battery for the energy ecosystem. The smartplug® is a symbol of innovation, sustainability, and progress, for an electrified future.

THE PINNACLE OF EV TECH & MORE

smartplug® PRO

The smartplug® is the next generation state-of-the-art smart charger from AXAL Power. It has been designed to be the pinnacle of charging technology and for those who want to embrace the energy transition. It is able to communicate with energy management systems and can initiate charging sessions seamlessly, thanks to its advanced vehicle authentication capabilities derived from ISO/EC15118 protocols. Through innovative OCP 2.0.1 protocol, you can manage your charging sessions dynamically, optimising power flow and ensuring efficient use of electricity. Furthermore, with future integration of bidirectional charging, you can even give back to the grid, transforming your EV into a battery for the energy ecosystem. The smartplug® is a symbol of innovation, sustainability, and progress, for an electrified future.

*PRO version includes certified MID meter

Frequently Asked Questions

Is my car compatible with this charger?

Just like electrical outlets, charging stations have different plugs and sockets depending on the vehicle brand and the country where you’re charging. Luckily though, European countries follow the below standards: AC charging standards:

For European vehicles, Type 2 plugs are standard. These one-phase or triple-phase plugs can deliver up to 22 kW for private charging, and up to 43 kW for public charging.
*In Europe, all Tesla models have a Type 2 socket.

All AXAL Power chargers are compatible with every electric vehicle with the standard Type 2 (IEC) connectors. As these connectors are the standard in most European countries, you can confidently use AXAL Power chargers to power up your EV.

What is the difference between charging stations for home or business?

Home EV chargers are small, built to blend in with your home and provide a smooth and flawless charging experience for private users.

Commercial EV chargers are designed with durability in mind. They are weatherproof, shockproof, and can withstand 24/7 continuous charging. They also have load balancing capabilities to ensure multiple chargers can work together at any
commercial location.

Plus, with EV roaming, many EV drivers can charge at your charging stations, no matter if they’re using third-party cards and apps.

How much does it cost to install an EV charger?

The cost to install an EV charger depends on the station you choose and the civil infrastructure at the location itself. Home chargers are the least expensive to buy and install. Whereas commercial and fast chargers are more expensive.

In terms of installation costs, our EV chargers are installed by certified electricians who usually charge an hourly or fixed rate. On top of this, you also need to consider the costs of installing heavy-duty electrical outlets, possible grid upgrades, optional wall mounts, and wiring, depending on the location of your chargers.

For an estimation for your EV charger installation look at our page Installation Service or ask us for a quote by sending an email to info@axalmotors.nl

How long does it take to charge an electric vehicle?

The time it takes to charge an EV depends on the size of the EV’s battery and the speed of the EV charger.

Fast chargers are the quickest way to charge an EV. In just 15 minutes to one hour, a 50 kW – 350 kW DC fast charger can deliver between 200 km – 500 km of range. Residential or commercial AC charging stations between 7 kW – 22 kW take around four to eight hours to charge an EV from empty to full. However, instead of waiting until their battery is empty to charge, many EV drivers charge wherever they park.

Known as the top-up model, this makes AC chargers a practical choice for businesses and drivers alike.

A simple formula to calculate the time needed for you to charge your EV is to divide the size of the battery by the power of your charger.

What does the purchase and installation process look like?

Purchase of EV charger without installation:

After selecting the right charger and power output for you, you can add the selected charger to your cart. In case you also need a charging cable or a cable holder, you can do these products to your cart during this step as well. After you have added all the
products to your cart, you can proceed to checkout and pay. After the first step, you will receive your invoice and tracking number per email. Furthermore, we will also send you the user and installation manuals you need.

You will receive your products in one day after purchasing these. This is possible thanks to our free one-day shipping service in Europe.

Purchase of EV charger with installation:

After selecting the right charger and power output for you, you can add the selected charger to your cart. If you need assistance or help to decide on what type of charger suits you best, do not hesitate to get in touch with our customer service and we will help you through every step.

If you wish to have one of our certificated technicians install your charger, you can add the Installation product to your cart as well. This will give you an estimation of the price (You will only pay for the basic installation package during checkout, the extra costs will be billed after the installation has taken place).

In case you also need a charging cable or a cable holder, you can add these products to your cart during this step as well. After you have added all the products to your cart, you can proceed to checkout and pay.

After payment, our technician will get in touch with you through email to arrange a date for the installation. You will also receive your invoice and tracking number per email. Furthermore, we will also send you the user and installation manuals of your charger.

You will receive your products in one day after purchasing these. This is possible thanks to our free one-day shipping service in Europe. You can keep the products in a safe place until the date of the installation takes place. After the installation has been done, we will send you the Invoice for the extra installation costs.

What happens if something breaks?

All AXAL Power chargers have a two-year warranty period from the moment you receive them. We warrant our products against defects in material and workmanship. If a defect arises and a valid claim is received within the warranty period, we will provide free spare replacement parts and technical support. Our installations have a five-year warranty period (when the issue has been caused by the electrician), and 10 years guarantee on the components.

We also provide online technical consultation. Our after-sales service team is composed of professional engineers and technicians.

*Exclusions and Limitations of the warranty apply. 

Where can I place this charger?

This smartplug® EV Wallbox can be placed almost anywhere you desire. A frequent chosen location is your own driveway, garage or outside walls of the house. It is important to keep in mind where the plug in your car is located. The connection can either be in the nose or back of the car, this can influence the ease of the connection process from the car to the Wallbox. Furthermore, the distance of the Wallbox to your meter box will influence the price and difficulty of the Installation process.

Can I let others use the charger?

Yes, thanks to our app available on the APP Store and Play Store, you can control everything you want to do with the charger. To let others, use the charger, for example family members, you can create a “family” in the app, where you can add users that you allow to use the charger. To do this, you add their email in the app, and they will receive an invitation. As simple as that.

Can other people use this charger without my permission?

No, to be able to use the charger, you need access to the app. The charging process can only be started by the owner or members of the “family” through the app.

Can I lock my charging cable to the charger when I am not charging?

Yes, if you desire to lock your charging cable on the socket of the Wallbox even when you are not charging, we can manually change that for you on our OCCP platform.

Can I install the charger myself?

Yes you can! 

After selecting the right charger and power output for you, you can add the selected charger to your cart. In case you also need a charging cable or a cable holder, you can do these products to your cart during this step as well. After you have added all the
products to your cart, you can proceed to checkout and pay. After the first step, you will receive your invoice and tracking number per email. Furthermore, we will also send you the user and installation manuals you need.

You will receive your products in one day after purchasing these. This is possible thanks to our free one-day shipping service in Europe.

We do however also offer a professional installation service in case you get stuck! Click here to learn more!

0
    0
    Your Cart
    Your cart is emptyReturn to Shop
    ×

     

    Hello!

    What can we help you with today?

    ×